A new retail store doesn't end with opening the doors on day 1. Success will only come if you deliver consistently high service on days 2++.

Too many businesses have a goal for growth but see training of their retail teams as a cost rather than an investment that helps them grow.

The competitive Indian wedding market needs brands to invest in training to deliver the Customer Experience that is expected.

Being Small doesn't mean that businesses lack power. Small States are finding their own roles in the world, just as SMEs must.

A crowd of sports fans actively engaged in the game played in front of them

Photo by Jukan Tateisi on Unsplash Why challenging convention is at the root of personal success I've always been interested in people...

Whilst large businesses and corporations struggle to really crack the issues around their Sustainability policies, small independent...

Redefining 'Accessible Luxury' from 'Affordable Luxury' One of the topics that I’ve been following with interest recently amongst the...

“When should an Outlet Mall be considered for an emerging market?” This question occurred to me having recently read that there are plans...

Whenever I talk to brand owners or consumers about Luxury and how they define it they invariably say that ‘it’s expensive’. Certainly the...

Why local brands are a vital counterbalance to the dominance of international luxury brands Luxury is well-known for its resilience in...

A profile of Sabyasachi Mukherjee As the self-proclaimed, but undoubted king of the Indian bridal market, Sabyasachi Mukherjee has built...

Why some collaborations just don't work One of the most high profile trends in recent years, starting initially in the Luxury market...

Luxury is changing. In the 75 years since Independence India has been developing her profile as a modern nation with a global reputation...

In My Experience… Rebecca Reubens, founder, Rhizome and Baka Jewellery Highlights: After studying sustainability and extensively...

In My Experience… Pravin Shah and Shweta Shah, Co-founders, The Pahadi Story Highlights: Pravin Shah was inspired to start The Pahadi...

In My Experience… Shubham Khanna CEO and Founder of GinGin Highlights: * Shubham Khanna started GinGin at 24 as he was a gin enthusiast...

In My Experience… Gaurav Mehta, Founder and CEO, Jaipur Watch Company Highlights: * Gaurav Mehta started the brand in 2013 as a small...

In My Experience… Abhishek Verma, Founder and CEO, Indiano Pelletteria Highlights: Abhishek Verma started Indiano Pelletteria in 2016 to...

In My Experience… Bhairavi Naik and Rohit Kulkarni, Founders, Curators of Clay Highlights: Bhairavi and Rohit started Curators of Clay to...